After-Sales Technical Service
Other Services
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(+593) 02 326 34 63(+593) 02 326 34 64Our commitment does not end with the installation of your system. In SURGE Ingeniería, we offer an integral after-sales technical service that guarantees the execution of preventive and corrective services during the established warranty period. These services are governed by the conditions agreed in the SLA (Service Level Agreement) document between the client and SURGE Ingeniería.
Service Characteristics
Preventive and Corrective Services
We perform periodic maintenance and repairs necessary to ensure the optimal operation of your system.
Manufacturer's Support
We have the full support of the manufacturer to solve any type of failure, guaranteeing the quality and durability of the system.
Certified Engineers
Our team of engineers is certified in the brands and products we install, ensuring a specialized and high quality service.
After-Sales Service Benefits
Regular Maintenance
We perform scheduled inspections and maintenance to prevent failures and prolong the life of your infrastructure.
Rapid Attention
We respond quickly to any incident to minimize downtime and ensure the continuity of your operations.
Specialized Support
Our team is highly trained to provide efficient and effective solutions, backed by experience and knowledge in installed products.
Ensure the uninterrupted operation of your infrastructure with our after-sales technical service, backed by certified engineers and full support from the manufacturer.